Support

How can we help?

For support, email jchanlife@gmail.com. We usually need your device model, iOS version, app version, and a short description of the issue.

Purchase issues

If Pro does not unlock after purchase, open PrivacyCam, go to Settings, and tap Restore Purchases. If it still does not work, contact support with your App Store receipt status.

Detection issues

Automatic detection is not perfect. Use the manual brush for anything missed, especially small license plates, angled text, reflections, and low-light photos.

Privacy note

Do not send private photos or videos unless you intentionally choose to share them for troubleshooting.

Useful links

Read the Privacy Policy and Terms of Use for details about data handling, subscriptions, and restore purchases.